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Secutix

Distribute Secutix event tickets to Apple Wallet and Google Wallet with The Wallet Crew. Turn tickets into wallet passes, share “Add to Wallet” links, and keep tickets updated.

Why connect Secutix to The Wallet Crew

Secutix is a ticketing platform used by event organizers to manage the full ticket lifecycle. It covers key ticketing workflows like inventory, sales channels, customer data, access control, etc. The Wallet Crew turns Secutix tickets into Apple Wallet and Google Wallet passes, so attendees can store them on their phone and present them at the entrance.

Use Apple & Google Wallet with Secutix event information

For a seamless integration with your current flow, in the transactional email, you can add an "Add to Wallet" button that links to the hosted downloaded page. Within the Secutix ticket shop (or any owned page), you can integrate our SDK to render the “Add to Wallet” button directly in your page.

Secutix stays the source of truth. When an order changes, The Wallet Crew updates the pass (or invalidates it) and can send wallet-side messages for time-sensitive changes.

If you’re looking how to distribute Secutix tickets on Apple Wallet and Google Wallet, this integration is the practical answer.

Secutix controls ticket data and state. The Wallet Crew executes everything wallet-side: pass creation, distribution, updates/invalidations, and notifications.

What you unlock

Fans or visitors add their ticket in one tap using native Apple Wallet and Google Wallet buttons. At the gate, the pass is offline-ready and shows a high-contrast barcode or QR code.

Ticket changes stay synchronized. Seat moves, exchanges, and cancellations refresh the wallet ticket automatically. For urgent changes, you can also send a wallet notification.

Operationally, this removes PDF friction and printing, and it reduces “where is my ticket?” support. You also get measurable adoption and usage tracking, split by event.

Wallet Crew reads ticket data from Secutix web services.

Secutix notifies ticket changes via webhook on a fixed schedule (every ~10 minutes). No file sync is used.

Real-world examples

  • Post-purchase email: Add a single “Add to Wallet” link per order in the Secutix confirmation email.

  • Multiple tickets in one order: Show the list of attendees and seats, then let users add all tickets in one flow.

  • Last‑minute changes: Update gate or start time in Secutix (example: “Gate B”, “20:30”) and refresh the wallet pass automatically.

  • Cancellation / refund: When a ticket is cancelled in Secutix, invalidate the wallet pass so it is explicitly grey out.

  • Event day reminder: Send a message like “Your event starts in 2 hours. Gates open at 19:00.” and surface it near the venue (geolocated notifications).

What this integration does

This connector syncs Secutix ticketing data with Wallet Crew Event Ticket passes in Apple Wallet and Google Wallet. The Wallet Crew turns each Secutix ticket into a wallet pass, then handles distribution and lifecycle updates. Secutix stays the source of truth for ticket state and changes.

  1. Ticket → wallet pass rendering. Map Secutix fields (event, venue, attendee, seat, barcode/QR, ...) into Apple Wallet and Google Wallet tickets.

  2. Email-friendly distribution. Add a single “Add to Wallet” link in Secutix confirmation emails, and let the page show the right button per device.

  3. Ticket shop distribution. Embed the “Add to Wallet” button directly in the Secutix ticket shop with the SDK.

  4. Real-time updates. When Secutix changes a ticket (seat change, exchange, cancellation, ...), update or invalidate the pass, and optionally notify the attendee.

  5. Installation Status → Installation status will be automaticaly added to a movement external reference (optional).

  6. Printing Status -> Ticket will aumatically be marked as "printed" when pass is installed on a wallet (optional).

FAQ

How fast do Secutix tickets update in Apple Wallet and Google Wallet?

By default, Secutix sends change webhooks every ~10 minutes. After The Wallet Crew receives the webhook, the pass update is usually pushed in seconds.

The customer’s phone must have an active internet connection (Wi‑Fi or cellular) to receive the update.

If you need an immediate refresh, you can force a push update from the Wallet Crew back-office.

Do attendees need to re-add the ticket after a change?

No. The pass is automatically updated or invalidated.

What should I do if a customer says “my ticket is outdated”?

Ask them to delete the pass, then click the original “Add to Wallet” link again.

For the full checklist, see Updates, lifecycle, and installation status.

Related documentation

Use these pages for setup details, distribution options, and advanced configuration:

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