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PushNotificationsGeolocatedAlerts

How to Send Push Notifications to Apple and Google Wallet

How to Send Push Notifications

Push notifications alerting is available only on Apple Wallet cards. For Google Wallet cards, the text of the message will be displayed in the dedicated section, but no push notification will be displayed on the smartphone.

Steps to Send Push Notifications

1. Access the Template Section

Go to the Template section of the passes on the side menu.

2. Select the Pass Template

Click on the More actions icon of the pass template you wish to send a message to, and in the drop-down list, click on Notifications.

More actions icon

3. Compose and Send the Notification

Fill in the message and click the Send Notification button.

Send Notification

4. Update Messages in Multiple Languages (if applicable)

If you manage multiple languages, don’t forget to update messages in various languages:

Update Messages in Multiple Languages (if applicable)

5. Finalize Sending the Notification

Click the Send Notification button.

Send Notification (2)

The blue section shows the actual number of recipients, which means those who have your cards installed on their phones.

Additional Information

For more details about the notification conditions and capabilities, please refer to the Shopify Liquid Project.

Examples of Sending Notifications to Specific Stores

Notification for a Specific Store

Verify notifications sent to a specific pass

Every pass has a Notifications tab in its detail view. Access it from Wallet → Passes → [select a pass].

The tab shows a full timeline of notifications sent to that pass, including:

  • Timestamp of each notification.

  • Delivery status badge, such as Notification sent.

  • Target device: Apple or Google.

  • Message content sent.

  • Localized variants, such as FR-FR.

Use this tab to confirm that a specific pass received a notification. It also helps investigate reports of missing notifications.

Synchronization may take up to 5 minutes after a notification is sent before it appears in the History tab.