> For the complete documentation index, see [llms.txt](https://docs.thewalletcrew.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thewalletcrew.io/guides-monitoring/guides-monitoring.md). # Monitoring guides Guides for wallet analytics, KPI definitions, event exports, external sync, and Insights API queries. The Monitoring guides explain how wallet activity is measured in The Wallet Crew, how performance is reported, and how individual passes can be investigated when a case needs record-level review.
TitleDescriptionTargetCover image
:chart-mixed: Analytics dashboardsUnderstand pass creation, installs, removals, wallet split, and source performance at a glance.Analytics dashboardshttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2Fkga15q1BZVzL0CB25SyR%2Fanalytics-dashboards.svg?alt=media
:list: Pass listFind a pass quickly by identifier, template, metadata, or date, then open its detail page.Pass listhttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2FZ6AiiFhVWANYOIRA9w4Y%2Fpass-list.svg?alt=media
:id-card: Pass detailsReview one pass in full, including its identifiers, state, metadata, and recorded history.Pass detailshttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2FmFTNn9cXU6zhGVaSe41g%2Fpass-details.svg?alt=media
:gauge-max: KPI definitionsDefine the metrics used in the Analytics dashboards and interpret them consistently over time.KPI definitionshttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2FE9V17l68MLoTOU194WRq%2Fkpi-definitions.svg?alt=media
:radar: What The Wallet Crew tracksUnderstand which wallet events The Wallet Crew tracks, how installs are counted, and where Apple and Google set limits.What The Wallet Crew trackshttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2F3VZlYGdGLMOUJqhdIH1m%2Fwhat-we-track.svg?alt=media
:arrow-pointer: Measure link clicks in passesSee which links customers tap inside their wallet pass, and how those clicks reach the marketing stack.Measure link clicks in passesmeasure-link-clicks.svg
:chart-simple-horizontal: ReportExport pass-level wallet events for campaign analysis, record-level review, and external reporting.Reporthttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2F0tExLRMXbQMA3uJ0JOQL%2Freport.svg?alt=media
:plug: Send wallet events to your toolsPush install, uninstall, scan, and notification events to CRM, CDP, BI, and data warehouse tools in real time.Send wallet events to your toolshttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2FUvxKEzDCf5Y30Ake3NZ7%2Fsend-wallet-events.svg?alt=media
:gear-api: Query your data — Insights APIQuery wallet events programmatically with the Insights API for dashboards, automated reporting, and BI workflows.Query your data using Insights APIhttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2FKEbAWV9NDuIvwx0C4bxt%2Finsights-api.svg?alt=media
:file-lines: Retrieve platform logsFind, filter, and export The Wallet Crew platform logs from the back office, the Insights API, or an AI assistant connected over MCP.Retrieve platform logshttps://4037142687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEsokFUBfsbM9mlwavmMB%2Fuploads%2FH5J1ii0GDpPKJdqgZUR7%2Fplatform-logs.svg?alt=media
Start with **Analytics dashboards** for a visual overview. Use **Pass list** and **Pass details** for record-level investigation when one pass needs to be found, checked, or escalated. Use **KPI definitions** and **What The Wallet Crew tracks** to understand how metrics are calculated, how installs are counted, and where platform limits apply. Use **Measure link clicks in passes** when the question is which links inside a pass customers actually tap, and how those clicks are attributed. Use **Report** for record-level exports. When wallet event data needs to leave The Wallet Crew continuously or feed other systems, use **Send wallet events to your tools** and **Query your data — Insights API**. The first guide covers real-time delivery and sync patterns. The second covers programmatic querying for dashboards, BI workflows, and automated reporting. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.thewalletcrew.io/guides-monitoring/guides-monitoring.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.