> For the complete documentation index, see [llms.txt](https://docs.thewalletcrew.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thewalletcrew.io/configure/advanced-configuration/platform.md).

# Platform

Account-wide foundations: general identity settings, back-office user access, API keys and secrets, and custom domains for hosted pages.

The Platform section covers the foundational settings that apply across the entire account. These are the parameters to configure first — before creating passes, connecting systems, or inviting team members.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>General</h4></td><td>Manage tenant settings, team members, and core configuration from a single place.</td><td><a href="https://123508161-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDJrf9G0l7ArnvuwEH0a8%2Fuploads%2FXlf4Z3zN2JDRSS9VCltF%2Fplatform-general.svg?alt=media">platform-general.svg</a></td><td><a href="/configure/advanced-configuration/platform/general.md">General</a></td></tr><tr><td><h4>User Access</h4></td><td>Invite team members, assign roles, and control who can view, edit or manage the platform.</td><td><a href="https://123508161-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDJrf9G0l7ArnvuwEH0a8%2Fuploads%2FtEL5uge4bvu6yDzV3WCt%2Fplatform-user-access.svg?alt=media">platform-user-access.svg</a></td><td><a href="/configure/advanced-configuration/platform/user-access.md">User Access</a></td></tr><tr><td><h4>API Key</h4></td><td>Generate, scope and revoke API keys for production and staging environments securely.</td><td><a href="https://123508161-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDJrf9G0l7ArnvuwEH0a8%2Fuploads%2FZKKhep4YNnOf5jjIweB1%2Fplatform-api-keys.svg?alt=media">platform-api-keys.svg</a></td><td><a href="/configure/advanced-configuration/platform/api-keys-and-secrets.md">API Keys &amp; Secrets</a></td></tr><tr><td><h4>Custom Domain</h4></td><td>Connect a brand-owned domain, configure the CNAME record, and let The Wallet Crew handle SSL automatically.</td><td><a href="https://123508161-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDJrf9G0l7ArnvuwEH0a8%2Fuploads%2F8rFCu8JnvgaLq0T97zh3%2Fplatform-custom-domain.svg?alt=media">platform-custom-domain.svg</a></td><td><a href="/configure/advanced-configuration/platform/custom-domain.md">Custom Domain</a></td></tr></tbody></table>

**General settings** define the basic identity of the account: the application title, the favicon displayed on hosted pages, and the languages available for enrolment and pass download pages. These settings are visible to end-users and should reflect the brand's identity from day one.

**User access** controls who can log into the back office and with what level of permissions. This is where the administrator account is created, team members are invited, and multi-factor authentication (MFA) is enabled. Keeping access well-defined from the start reduces security risks and avoids confusion when multiple people work on the same account.

**API keys** are required for any backend integration. Each key is scoped to the account and must be included in every API request sent to The Wallet Crew. Keys can be created, rotated, and revoked from this section. Anyone setting up a technical integration will need at least one active API key before making their first call.

**Custom domain** allows brands to replace The Wallet Crew's default hosted URLs with their own domain — for enrolment forms, pass download pages, and account-linked Wallet journeys. This is a branding decision as much as a technical one: end-users see the brand's domain throughout the experience, not a third-party URL.

These four settings are independent of each other and can be configured in any order. That said, completing General settings and User access first is recommended, as they affect how the rest of the platform behaves for the whole team.


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