> For the complete documentation index, see [llms.txt](https://docs.thewalletcrew.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thewalletcrew.io/get-started/readme.md).

# Start with The Wallet Crew

The Wallet Crew is a wallet pass platform that connects existing business systems — CRM, POS, loyalty engines, ticketing platforms — to Apple Wallet and Google Wallet. It handles pass design, distribution, and lifecycle updates without creating a new data silo. Customer data stays in your source systems; The Wallet Crew reads from them and delivers the wallet experience on top.

### Find what matters

The Wallet Crew documentation covers Apple Wallet and Google Wallet passes from strategy to operations. Start with the guided entry points below to find the right topic, product area, or implementation path faster.

<button type="button" class="button primary" data-action="ask" data-icon="gitbook-assistant">Ask a question…</button>

### Start here

This page is the fastest way to navigate the platform and the documentation. Use the two entry points below to understand wallet basics first, or to get a product overview before moving into a specific workflow.

{% columns %}
{% column %}

<p align="center"><a href="/pages/FNO2cJwShFXSz3nOAjYv"><img src="/files/IbPrt0L3ewz2y6yhjjTZ" alt="Overview illustration of wallet fundamentals across Apple Wallet and Google Wallet pass usage."></a></p>

#### [Learn wallet fundamentals →](/get-started/readme/wallet-fundamentals.md)

Understand what a pass is, how customers install it, and the core Apple and Google Wallet concepts.
{% endcolumn %}

{% column %}
[![Overview illustration of The Wallet Crew platform across pass design, distribution, and operations.](/files/gcQLuQcV3COGHe7TZn6q)](/get-started/readme/understand-platform.md)

#### [Understand the platform →](/get-started/readme/understand-platform.md)

Get the one-page overview of The Wallet Crew, the main use cases, and the core product model.
{% endcolumn %}
{% endcolumns %}

### Browse by topic

Browse by topic when the goal is already clear. Each section groups the core documentation for pass design, enrolment, lifecycle automation, scanning, security, configuration, integrations, monitoring, and developer workflows.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>Design</h4><p>Create pass layouts, assets, and branding rules for Apple Wallet and Google Wallet.</p></td><td><a href="/files/73OldG7RXTN9FvzZban9">/files/73OldG7RXTN9FvzZban9</a></td><td><a href="/spaces/96iMF0cPuLTC7ZRnUWG9">/spaces/96iMF0cPuLTC7ZRnUWG9</a></td></tr><tr><td><h4>Enrolment</h4><p>Set up pass distribution flows and save-to-wallet entry points across channels.</p></td><td><a href="/files/D0kysijcrZuL1yTjHLdD">/files/D0kysijcrZuL1yTjHLdD</a></td><td><a href="/spaces/lFokgwgJiwLXu7G8MVSJ">/spaces/lFokgwgJiwLXu7G8MVSJ</a></td></tr><tr><td><h4>Animate</h4><p>Drive engagement with updates, triggers, and pass lifecycle events.</p></td><td><a href="/files/36yV02UOnTch5fFYD95k">/files/36yV02UOnTch5fFYD95k</a></td><td><a href="/spaces/97ZAXMtqOjhvBBCfpmcE">/spaces/97ZAXMtqOjhvBBCfpmcE</a></td></tr><tr><td><h4>Scan</h4><p>Validate passes at the point of entry or service with reliable scan flows.</p></td><td><a href="/files/P6kRF2D6eM2UTMV3WOCD">/files/P6kRF2D6eM2UTMV3WOCD</a></td><td><a href="/spaces/iqBD4M0nHFMaFeKR75p9">/spaces/iqBD4M0nHFMaFeKR75p9</a></td></tr><tr><td><h4>Security</h4><p>Protect pass data, control access, and reduce fraud risks across workflows.</p></td><td><a href="/files/Qpi8N8jaGlccVpzbwqc7">/files/Qpi8N8jaGlccVpzbwqc7</a></td><td><a href="/spaces/DHEsGlkdBtbDsjoWOBvA">/spaces/DHEsGlkdBtbDsjoWOBvA</a></td></tr><tr><td><h4>Developers</h4><p>Integrate APIs, automate pass operations, and build custom wallet experiences.</p></td><td><a href="/files/v5AwT1r4mZB5Sc0gJ599">/files/v5AwT1r4mZB5Sc0gJ599</a></td><td><a href="/spaces/OnaDC4sjKAx53j0QV843">/spaces/OnaDC4sjKAx53j0QV843</a></td></tr><tr><td><h4>Configuration</h4><p>Manage workspace settings, product options, and operational defaults.</p></td><td><a href="/files/s9rxAemSbsPmCa9nDuc4">/files/s9rxAemSbsPmCa9nDuc4</a></td><td><a href="/spaces/DJrf9G0l7ArnvuwEH0a8">/spaces/DJrf9G0l7ArnvuwEH0a8</a></td></tr><tr><td><h4>Monitor</h4><p>Track delivery, usage, and platform health to operate passes at scale.</p></td><td><a href="/files/qeCd1j4A7qZzaR0fnNtw">/files/qeCd1j4A7qZzaR0fnNtw</a></td><td><a href="/spaces/EsokFUBfsbM9mlwavmMB">/spaces/EsokFUBfsbM9mlwavmMB</a></td></tr><tr><td><h4>Connectors</h4><p>Connect The Wallet Crew with external systems and data sources.</p></td><td><a href="/files/ER2ZcyBdz9K7vJcCTNFX">/files/ER2ZcyBdz9K7vJcCTNFX</a></td><td><a href="/spaces/lP7d71aYydav6e0pRkxc">/spaces/lP7d71aYydav6e0pRkxc</a></td></tr></tbody></table>


---

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